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Night Receptionist
Almyra
Seasonal
Posted on 13/01/2025
Closing on 31/03/2025
Apply For Job
Thanos Hotels & Resorts
are seeking to recruit a
Night Receptionist
for
Almyra Hotel.
Duties & Responsibilities
To assist and check-in guests as per existing Front Office policies and procedures.
Serves visitors by greeting, welcoming, and directing them appropriately.
Ensures that all Guests receive a courteous and warmly service upon check-in and check-out.
Ensures that Guest data are correctly entered into the system.
Ensure that duties are carried in an honest and ethical way by abiding the Hotels’ rules and regulations and the Cyprus Law.
Produces and handover guest keys.
Notifies the porter for transferring guests’ luggage to their assigned rooms.
Notes down any special requests that guests may have and pass these onto the relevant department.
Handles Complaints with immediate action and through proper follow up.
Performs check out efficiently based on the Hotel’s procedures.
Ensures Housekeeping reports are accurate.
Offers wake up services, order taxi transfers when necessary.
Takes and passes on messages to guests.
Operates the telephone call centre.
Sending of any necessary hotel documentation
Handling of any outgoing mail
Perform any other relevant duties assigned by the Front Office Manager.
Requirements
At least 3 years’ experience in same or similar position
Excellent knowledge of Greek & English Language
Knowledge of any other language will be considered an advantage.
Excellent communication and interpersonal skills
Friendly and welcome personality
Passionate in delivering exceptional levels of guest service
To be able to work in a fast-paced environment and cope under pressure
What we offer:
Attractive remuneration package
Provident Fund
Staff discounts at Hotels & Kult Boutiques
Free meals on duty
Employee Appreciation Program and Reward Scheme
Great work-life balance
Comprehensive new staff induction programmes
Group-wide professional development opportunities across countries and properties
Continuous training opportunities
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