Rooms Division Manager

  • Almyra
  • Permanent
  • Posted on 16/09/2025
  • Closing on 31/10/2025
Thanos Hotels & Resorts is seeking to recruit a Rooms Division Manager for the Almyra Hotel.

Job Role
  • To organise, plan, direct and control the activities of Front Office, Executive Housekeeping, Kids Club and Spa
  • To ensure adherence to Thanos Hotel's Standards, policies and procedures

Duties & Responsibilities
  • To ensure that outstanding guest service is provided at all times
  • To develop relationships with clients, return guests, group contacts etc., and to provide maximum personalised guest service
  • To spot check hotel rooms to ensure outstanding standards at all times
  • Ensure timely, efficient and professional welcome and check-in is provided by all Front Desk staff to ensure guest satisfaction
  • Dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise
  • To ensure that proper image is being maintained by staff members with respect to the Hotel’s grooming, uniform and personal hygiene standards
  • Prepare the departmental budget and put measures in place to achieve or exceed the budgeted profit
  • To support and participate in all hotel programmes, policies and procedures
  • To prepare all necessary forecasts; to work closely with Reservations and Sales to maximise occupancy, rate and revenue
  • Keeping all departments notified of any fluctuations in business levels, special groups
  • Responsible for the supervision and training of all Front Office employees
  • To establish and maintain close working relationships with all departments of the hotel to ensure maximum co-operation, productivity and morale
  • To work closely with the Housekeeping Department to improve guest services and foster cross departmental communication
  • To make suggestions for improvements for the overall operation with emphasis on increasing guest satisfaction, revenues as well as reducing costs
  • To display a high degree of professionalism and integrity as a Manager
  • Be able to respond properly and take a supervisory role in any hotel emergency or safety situation, as well as to ensure the proper control and instructions of the approved emergency procedures
  • To ensure a high level of product knowledge of the hotel and local area
  • To constantly apply on-job skills training to maintain and improve the service provided
  • To manage all administrational duties as specified by the Hotel, including the authorisation of weekly timetables and schedules
  • To undertake any other duties as and when assigned by Management
 
Requirements
  • Degree in Hospitality, Hotel Management or equivalent experience
  • Minimum 5 years’ hotel experience, ideally within Front Office or in other related field
  • Strong management skills, leadership and critical thinking
  • Computer literate with knowledge of a variety of computer applications including Microsoft Office Applications. Knowledge of the PMS OPERA CLOUD will be considered an asset
  • Excellent written and oral communication skills in English. Knowledge of Greek and any other language will be considered an asset.
  • Excellent organisational and time management skills with the ability to prioritise work load
  • Must be a caring personality that shows empathy and understanding
  • Commitment to learning & self-development
  • Promotes cooperation & commitment within a team
  • Inspiring and motivating others while being caring and understanding
  • Excellent interpersonal skills in handling staff relations and/or guest complaints
  • Passionate in delivering exceptional levels of guest service
 
What we offer
  • Attractive remuneration package 
  • Provident Fund 
  • Staff discounts at Hotels & Kult Boutiques
  • Free meals on duty
  • Employee Appreciation Program and Reward Scheme
  • Great work-life balance
  • Comprehensive new staff induction programmes
  • Group-wide professional development opportunities across countries and properties
  • Continuous training opportunities