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Rooms Division Manager
Almyra
Permanent
Posted on 16/09/2025
Closing on 31/10/2025
Apply For Job
Thanos Hotels & Resorts
is seeking to recruit a
Rooms Division Manager
for the
Almyra Hotel
.
Job Role
To organise, plan, direct and control the activities of Front Office, Executive Housekeeping, Kids Club and Spa
To ensure adherence to Thanos Hotel's Standards, policies and procedures
Duties & Responsibilities
To ensure that outstanding guest service is provided at all times
To develop relationships with clients, return guests, group contacts etc., and to provide maximum personalised guest service
To spot check hotel rooms to ensure outstanding standards at all times
Ensure timely, efficient and professional welcome and check-in is provided by all Front Desk staff to ensure guest satisfaction
Dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise
To ensure that proper image is being maintained by staff members with respect to the Hotel’s grooming, uniform and personal hygiene standards
Prepare the departmental budget and put measures in place to achieve or exceed the budgeted profit
To support and participate in all hotel programmes, policies and procedures
To prepare all necessary forecasts; to work closely with Reservations and Sales to maximise occupancy, rate and revenue
Keeping all departments notified of any fluctuations in business levels, special groups
Responsible for the supervision and training of all Front Office employees
To establish and maintain close working relationships with all departments of the hotel to ensure maximum co-operation, productivity and morale
To work closely with the Housekeeping Department to improve guest services and foster cross departmental communication
To make suggestions for improvements for the overall operation with emphasis on increasing guest satisfaction, revenues as well as reducing costs
To display a high degree of professionalism and integrity as a Manager
Be able to respond properly and take a supervisory role in any hotel emergency or safety situation, as well as to ensure the proper control and instructions of the approved emergency procedures
To ensure a high level of product knowledge of the hotel and local area
To constantly apply on-job skills training to maintain and improve the service provided
To manage all administrational duties as specified by the Hotel, including the authorisation of weekly timetables and schedules
To undertake any other duties as and when assigned by Management
Requirements
Degree in Hospitality, Hotel Management or equivalent experience
Minimum 5 years’ hotel experience, ideally within Front Office or in other related field
Strong management skills, leadership and critical thinking
Computer literate with knowledge of a variety of computer applications including Microsoft Office Applications. Knowledge of the PMS OPERA CLOUD will be considered an asset
Excellent written and oral communication skills in English. Knowledge of Greek and any other language will be considered an asset.
Excellent organisational and time management skills with the ability to prioritise work load
Must be a caring personality that shows empathy and understanding
Commitment to learning & self-development
Promotes cooperation & commitment within a team
Inspiring and motivating others while being caring and understanding
Excellent interpersonal skills in handling staff relations and/or guest complaints
Passionate in delivering exceptional levels of guest service
What we offer
Attractive remuneration package
Provident Fund
Staff discounts at Hotels & Kult Boutiques
Free meals on duty
Employee Appreciation Program and Reward Scheme
Great work-life balance
Comprehensive new staff induction programmes
Group-wide professional development opportunities across countries and properties
Continuous training opportunities
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