Receptionist at Amyth of Nicosia - Thanos Hotels & Resorts

Receptionist

Amyth of Nicosia
Permanent
Posted on 16/01/2025
Closing on 28/02/2025

Thanos Hotels & Resorts is currently seeking to recruit a Receptionist for the Amyth of Nicosia Hotel.

Job Role
Responsible for attending to guests and dealing with inquiries and special requests.

Duties & Responsibilities

Assists with the checking in of guests as per existing Front Office policies and regulations
Answers the telephone, screens and directs calls
Takes and relays messages to guests correctly and promptly
Provides requested information to callers
Greets people entering the hotel
Directs guests or any other visitors to the correct department
Deals with queries from both the public and hotel guests
Performs general administrative and clerical support
Receives and sorts mail and deliveries
Schedules any necessary appointments
Ensures that Reception area is kept clean and tidy at all times
Assists in guests’ check-out and knows how to settle guests’ accounts either by cash or credit card
Informs guests of hotel and general information regarding restaurants etc
Offers wake up services, orders taxi transfers as and when required.
Able to operate the telephone call center
Adhere to Hotel’s standards, policies and procedures and to have a complete understanding of the policies; including Fire, Hygiene, Health & Safety
Ensure that duties are carried in an honest and ethical way by abiding the Hotels’ rules and regulations and the Cyprus Law
Perform any other relevant duties assigned by the Front Office Manager

Requirements

Previous experience as a Receptionist at a 5* Hotel
Excellent knowledge of English. Knowledge of Greek or any other language will be considered as an advantage
Pleasant, honest and friendly personality
Ability to work in a fast pace environment and cope under pressure
Computer Literate
The ability to cope under pressure
Problem-solving ability, to resolve issues as they arise
Excellent interpersonal skills in handling guest complaints

What we offer

Attractive remuneration package
Provident Fund
Staff discounts at Hotels & Kult Boutiques
Free meals on duty
Employee Appreciation Program and Reward Scheme
Great work-life balance
Comprehensive new staff induction programmes
Group-wide professional development opportunities across countries and properties
Continuous training opportunities

APPLY FOR JOB

Amyth of Nicosia is a beautifully restored villa with ten bedrooms and suites and is located in the historic Old City of Nicosia, within the medieval Venetian walls. Dating back to the early 1900s, the hotel’s interiors retain centuries of traditional details. Original tiled floors, a grand staircase, decorative walls and frescoed ceilings add historical charm to amenities including a bar and restaurant with an al fresco dining courtyard and water feature.

Amyth of Nicosia is just metres from the Archbishopric of Cyprus and its Museum of Byzantine Art, and opposite the Mansion of Kornesios Hadjigeorgakis, now home to the Cyprus Ethnological Museum. Within a few minutes’ walk are Byzantine churches, ancient stone alleyways, and a vibrant modern community of galleries, coffee shops, quirky bars, and design ateliers – including one of Thanos Hotels’ Kult boutiques. To a soundtrack of ancient church bells, Amyth of Nicosia offers a unique opportunity to absorb the atmospheric appeal of Old Nicosia and experience the Cyprus beyond the beaches.