Thanos Hotels & Resorts is seeking to recruit a
Porter for the
Anassa Hotel. Job Role Assists Guests with their luggage on arrival/departure and ensures that they have a relaxed and enjoyable stay.
Duties & Responsibilities- To welcome guests with a pleasant smile and extend wishes for an enjoyable holiday
- Upon arrival, to carry guests’ luggage and escort them to the Front Desk
- To distribute guests luggage to/from the room assigned in a timely and safe manner
- To report of any luggage breakages whilst carrying them
- Transports departing guests’ luggage from room to the lobby and ensures that that luggage is safeguarded until guests’ departure from the Hotel
- Assists guests with the loading of their luggage to their own cars, taxis etc
- To ensure the safe, timely and careful delivery of all guests’, messages, post and any other items to guests and also to other offices
- Always keep an eye on visitors entering or leaving the hotel with close liaison of the Front Office and Security Staff
- To inform guests of the hotels’ facilities/services available and any special events when required
- To prepare notice boards for the lobby when requested
- To ensure all doors are closed when the air conditioning/heating is on in the lobby area
- To ensure that the areas of the hotel under their jurisdiction, such as entrance and lobby area, are kept neat, clean and tidy at all times
- Ensures that the lighting in the reception and lobby area is operating as required
- To maintain personal hygiene and grooming standards
- To be efficient, honest, reliable and contact guests in a polite, friendly and professional manner
- Carries any other duties as and when assigned by Supervisors and Front Office Manager
Requirements- Previous experience in a similar position at a 5* Hotel would be preferred
- Excellent knowledge of English. Knowledge of Greek or any other language will be considered as an advantage
- Customer service oriented
- Ability to work in a fast pace environment and cope under pressure
- Able to work flexible shifts including morning/evening as well as weekends & public holidays
What we offer- Attractive remuneration package
- Provident Fund
- Staff discounts at Hotels & Kult Boutiques
- Free meals on duty
- Employee Appreciation Program and Reward Scheme
- Great work-life balance
- Comprehensive new staff induction programmes
- Group-wide professional development opportunities across countries and properties
- Continuous training opportunities