Room Service Head Waiter at Anassa - Thanos Hotels & Resorts

Room Service Head Waiter

Anassa
Seasonal
Posted on 09/01/2025
Closing on 30/04/2025

Thanos Hotels & Resorts is seeking to recruit a Room Service Head Waiter/Waitress for the Anassa Hotel.

Job Role

To ensure that standards of service in your designated outlet are met at all times as determined by the Food and Beverage Standards and the Policies and Regulations of Thanos Hotels
To assist in the day to day operation of your outlet in order to exceed guest satisfaction and expectations

Duties & Responsibilities

Responsible for the supervision of Room Service Waiters/Waitress in your designated outlet
Monitor duty schedules for the respective team
Handle guest complaints or concerns to ensure customer satisfaction
Knowledge of all food and beverage items offered, including ingredients and methods of preparation
Follow the correct and consistent service techniques according to the F&B standards
Promote teamwork and foster a harmonious working environment
Stay updated with the international F&B trends and make appropriate suggestions to the Food and Beverage Manager
Comply with all Health and Safety rules and regulations
Follow the Grooming Policy, maintain a high standard of personal hygiene and ensure that this is followed and adhered by all Staff assigned to you in the designated outlet
Ensure that duties are carried in an honest and ethical way by abiding the Hotels’ rules and regulations and the Cyprus Law

Requirements

Minimum 2-3 years of proven experience in a similar position at a 5* Hotel
Degree in Hospitality Management or hospitality related qualification, will be considered as an advantage
Excellent knowledge of English. Knowledge of Greek or any other language will be considered as an advantage
Ability to work in a fast pace environment and cope under pressure
Computer Literate
Promotes cooperation & commitment within a team
Excellent interpersonal skills in handling staff relations and/or guest complaints

What we offer

Attractive remuneration package
Provident Fund
Staff discounts at Hotels & Kult Boutiques
Free meals on duty
Employee Appreciation Program and Reward Scheme
Great work-life balance
Comprehensive new staff induction programmes
Group-wide professional development opportunities across countries and properties
Continuous training opportunities

APPLY FOR JOB

The “Queen” of Mediterranean living, Anassa combines majestic flair, gracious service and a refined joie de vivre. Its seductive regal hillside retreat is a vision of sparkling elegance: the epitome of Mediterranean living at its sublime and stylish best.

Quality permeates every corner of the Resort, from the multi-award winning Thalassa Spa and Mythis Children’s Club, to the RYA-certified Sailing Centre and PADI Five Star Gold Palm Dive Centre. Traditional charm exudes from The Village Square and Byzantine chapel, while four culinary gems offer a world of gastronomic indulgence.

Anassa’s meandering grounds and secluded beach are punctuated by graceful spaces and hideaway places where intuitive care is personalised to perfection: an inspiring retreat for those who appreciate life’s quintessential pleasures.