Thanos Hotels & Resorts is seeking to recruit a Spa Receptionist for the Anassa Hotel.

Duties & Responsibilities

• Serves visitors by greeting, welcoming, and directing them appropriately
• Suggests and promotes retail products or additional services
• Accurately book, change and cancel spa appointments
• Ensures that the payment process is handled in accordance with company policy 
• Handles Complaints with immediate action and through proper follow up
• Assists guests with questions regarding spa services and products
• Performs any other relevant duties assigned by the Spa Manager

Requirements

• Minimum 1-2 years of proven experience in a similar position at a 5* Hotel
• Degree in Hospitality Management or hospitality related qualification, will be considered as an advantage
• Excellent knowledge of English.  Knowledge of Greek or any other language will be considered as an advantage
• Ability to work in a fast pace environment and cope under pressure
• Excellent interpersonal skills in handling guest complaints

  
What we offer

• Attractive remuneration package 
• Provident Fund 
• Staff discounts at Hotels & Kult Boutiques
• Free meals on duty
• Employee Appreciation Program and Reward Scheme
• Great work-life balance
• Comprehensive new staff induction programmes
• Group-wide professional development opportunities across countries and properties
• Continuous training opportunities